WHITE SYSTEMS APPOINTS VP OF CUSTOMER SERVICE AND SUPPORT 
 

KENILWORTH, N.J. (January 3, 2006): White Systems, Inc., a global leader in carousel technology, is pleased to announce its appointment of Mr. Charles J. Scagliozzi to Vice President of Customer Service and Support.

Mr. Scagliozzi has over 30 years of experience in the Customer Service and Support area, including 25 years of increasing management experience.

He began his career at Apollo Technologies, a privately held specialty chemicals company, as an Applications Engineer. During his 12 year tenure with Apollo, he progressed through the organization to become Director, Applications Engineering, having responsibility for mechanical service, installation and product efficacy demonstration.

In 1985, he joined White Systems as Director of Field Service, a new position created to develop White's aftermarket capabilities and revenues. During the ensuing 20 years, the aftermarket business has grown to be an integral segment of White's business. During his 20 year tenure at White Systems, he has also managed the Manufacturing, Engineering and Operations areas in addition to his leadership role in Customer Service and Support. Mr. Scagliozzi holds a BS, Chemical Engineering, NJIT and Graduate courses in Business Management at FDU.

"As the only carousel manufacturer with our own dedicated team of service personnel, our Customer Service and Support (CSS) is critical to our success.” said John Molloy, President and COO. "Charles does a terrific job managing this important part of our business and ensuring that our customers' equipment is running at peak speed and efficiency for maximum productivity, payback and profit."


The CSS Difference
With the largest and only dedicated service engineering team in the material handling industry, White System understands the carousel systems are a critical part of their customers' business process. To ensure maximum system uptime and reliability the CSS team offers the following services:

* System installation and start-up
* Equipment servicing
* Emergency response
* Preventive maintenance and troubleshooting
* Service contracts
* Live 24/7 technical support hotline
* Full service MRO parts supplier with 3+ Million in part inventory
* Equipment and system audits
* Product enhancement and modifications
* Customized training programs

White Systems' products and services include: horizontal carousels, vertical carousels, vertical lift modules, light directed systems, robotics, rail system components, systems integration, project management, and customer service and support. White Systems offers a comprehensive suite of sophisticated Windows™ based software and controls. The company serves both business and government organizations throughout North America, South America, Europe, and Asia, including the Middle East.

White Systems - Global Leader in Carousel Technology
30 Boright Avenue
Kenilworth, NJ 07033
T: 908-272-6700
F: 908-272-5920
info@whitesystems.com
www.whitesystems.com